FAQ
Frequently Asked Questions:
1. Why do you use LEATHER? Are you EVIL?Well, yes, we are definitely going to the bad place, but hopefully not because we use leather. Leather is a biodegrade material that, as long as the meat industry exists, is a byproduct of the industry and is a more sustainable material than “vegan leather” which is a plastic that pollutes to create and then doesn’t biodegrade well in landfills. We also find that leather lasts longer and, given that, probably won’t end up in a landfill at all!
2. Lisa, the creator, is blind. How does that work?
Yes, Lisa the creator of RAWRmageddon is blind but she does have a small bit of tunnel vision that’s able to read and write and create. That being said, she does have quality assurance check every package that goes out to make sure she didn’t miss anything, which should be standard practice for any business anyway. Due to Lisa’s visual impairment, she is more sensitive to products tactically feeling good and being comfortable as well as her online platforms being more accessible.
3. Are your products handmade?
Yep! Currently materials are sourced from all over and the jewelry is literally assembled and packaged in my bedroom, next to a floor-to-ceiling cat tree where my three cats supervise.
4. What materials do you use and why?
We strive to use exclusively stainless steel for metal so it doesn’t tarnish, doesn’t break, and is hypoallergenic. There arenan few pieces we just couldn’t resist incorporating due to looking so damn cool but are made from zinc alloy. These pieces are airbrushed with two layers of Protectaclear, which is a coating that prevents tarnishing and is super skin-safe. We also work with glass beads rather than plastic, and leather rather than vinyl, all to improve the quality.
5. I’m a content creator. Will you send me free stuff?
Email us! We’d love to chat and see if our two brands would work well together! Contact[at]CautionToxic.com or Contact Us.
6. What is the best way to contact you?
Email us! We’ll respond within 24 hours! Contact[at]CautionToxic.com or Contact Us.
7. What is your shipping policy?
US and Canada shipping ONLY.
Jewelry is Ready-to-Ship and ship from Atlanta, Georgia within 5 business days of ordering-- we ship USPS Priority
Apparel is made-to-order and ships from our partnered facilities either in the UK or from Dallas, Texas, depending on what you order. We usually see products ship within a few days of ordering and arrive to our customers within 2 weeks of ordering. Please allow made-to-order products 7-25 days to get to you! If you order jewelry, t-shirts, or other apparel/accessories at the same time, they will more than likely be shipped and arrive sepatately. If this is the case, you will be informed of the separate packaging and sent tracking information for each package once it ships!
We ship in biodegradable or recycled plastic packaging, depending on the product. We will send you a tracking number once the package has been shipped. Once it’s out of our hands, we have the same info you do, so check with USPS using your tracking information for any inquiries about your shipment.
8. What is your return policy?
if you want to return an item within 14 days of receiving your package, please contact us and we will send you a return shipping label. Then you’ll just have to package it up and bring it to local USPS Post Office! Please keep in mind we are a small handmade business and we will lose money in this process, but it’s totally worth it if returning your item is what you need! Contact us at Contact[at]RAWRmageddon.com or Contact us for more info!